ThousandEyes Unveils AI-Powered Tool To Predict and Fix Internet Outages
ThousandEyes, a Cisco unit, has launched AI-powered Digital Experience Assurance (DXA) to automatically predict and resolve internet outages. The new tool aims to enhance network resilience and quality. Learn more about the tool here.
- ThousandEyes, Cisco’s internet monitoring unit, has unveiled its new AI-powered tool, Digital Experience Assurance (DXA), designed to automatically predict and fix internet outages.
- The company, which likens itself to the “Google Maps” of the internet, is enhancing its platform to offer proactive network quality and resilience measures for its customers.
Cisco’s ThousandEyes has launched Digital Experience Assurance (DXA), a set of AI-powered capabilities. This latest technology will monitor and predict network quality issues and fix them automatically to enhance the robustness of digital experiences. According to ThousandEyes, DXA allows customers to take preemptive measures on network problems, thus going beyond the traditional monitoring approach
According to Joe Vaccaro, vice president and general manager of ThousandEyes, this technology allows businesses to solve certain issues before they affect users and even predict possible infrastructure problems. It utilizes massive datasets for forward-looking intelligence so that corporations can proactively deal with potential concerns before they cause significant degradation in digital experiences. Vaccaro stated that DXA went beyond metrics or simple measurements toward a closed-loop system that would optimize and remediate network performance with minimal manual intervention.
The company was founded 15 years ago and has invested heavily in AI technology in recent years. The DXA platform builds on ThousandEyes’ Event Detection technology, which reduces the time to detect disruption events to mere minutes, requiring fewer staff members. The new AI-driven features of DXA include capabilities for correlation, analysis, diagnosis, prediction, optimization, and remediation.
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In addition to the DXA launch, Vaccaro teased a forthcoming product that will leverage large language models similar to those used by generative AI systems like ChatGPT and Google Gemini. This new product is expected to enable users to generate AI-created scripts showing the status of global ISP networks, public cloud services, edge service networks, and application connections. ThousandEyes aims to provide even greater visibility and efficiency in managing internet and network infrastructures by automating these processes.
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