Leading AI Tools and Search Engines Go Down Due to Microsoft Outage
Numerous AI tools and search engines experienced an outage owing to an issue with the Microsoft Bing application programming interface (API). Find out more about the incident and why it occurred.
- A Microsoft outage has impacted AI tools and search engines such as ChatGPT, Bing, DuckDuckGo, and Copilot.
- Features requiring internet search functionality resulted in blank pages or user errors following the outage.
A major Microsoft outage affected search engines and AI tools such as Bing, Copilot, ChatGPT, and DuckDuckGo, temporarily making them inoperable for users in multiple countries across Asia and Europe. According to Microsoft’s report, the outage began at approximately 3 a.m. EDT on May 23. Error messages were still seen as far as 4:45 a.m. the next morning.
According to user reports, the affected websites only showed blank pages or a 429 HTTP code error. While the Bing search engine worked if the user visited the website directly, Copilot went completely offline regardless of its use in Windows or Android systems. ChatGPT, Ecosia, and DuckDuckGo were affected similarly.
See More: Microsoft’s New ‘Recall’ AI in Windows 11 Tracks Every Action on Your PC
The root of the problem was traced to the Bing API, a common aspect among the affected services. While Microsoft did not clarify the issue, OpenAI and Ecosia did acknowledge the problem, trying to assure users of an eventual resolution. Microsoft only directed users to visit their admin center for updates under the designated code CP795190.
The problem was expected to impact users of the affected services, particularly DuckDuckGo, ChatGPT, and Copilot, who announced new subscription packages or new versions of their products. The incident highlights the need for tech service providers to be cautious about reliance on a single developer, with such issues seemingly affecting even the most prominent and trusted companies in the tech sector.
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